/* ============================================================
   用户中心（account.html）
   ------------------------------------------------------------
   · 复用 main.css 的设计令牌与 .btn / .card / .field / table 基类
   · 仅补齐用户中心专属布局与状态（空态 / 加载态 / 错误态）
   · 品牌色不变：#1a1a1a + #28b894
   ============================================================ */

/* hidden 属性优先于布局 display，避免登录态/面板互相覆盖 */
[hidden] {
  display: none !important;
}

.ac-layout {
  padding-top: 48px;
  padding-bottom: 72px;
}

.ac-hero {
  padding-bottom: 8px;
}

.ac-sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0 0 0 0);
  white-space: nowrap;
  border: 0;
}

.ac-muted {
  color: var(--c-text-3);
  font-size: 13px;
}

/* ---------------- 未登录 ---------------- */

.ac-auth {
  max-width: 480px;
  margin: 0 auto;
}

.ac-auth-card {
  padding: 28px;
}

.ac-tabs {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 6px;
  padding: 4px;
  margin-bottom: 22px;
  background: var(--c-bg-gray);
  border-radius: var(--radius-pill);
}

.ac-tab {
  padding: 9px 12px;
  border: 0;
  border-radius: var(--radius-pill);
  background: transparent;
  color: var(--c-text-3);
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  transition: background var(--dur) var(--ease), color var(--dur) var(--ease);
}

.ac-tab.is-active {
  background: #fff;
  color: var(--c-text);
  box-shadow: var(--shadow-card);
}

.ac-form {
  display: grid;
  gap: 16px;
}

.ac-form-title {
  font-size: 18px;
  margin-bottom: 2px;
}

.ac-check {
  display: flex;
  gap: 10px;
  align-items: flex-start;
  font-size: 13px;
  color: var(--c-text-3);
  line-height: 1.55;
}

.ac-check input {
  margin-top: 3px;
  width: 16px;
  height: 16px;
  accent-color: var(--c-accent);
}

.ac-check a,
.ac-hint a,
.ac-note a {
  color: var(--c-accent-dark);
  text-decoration: underline;
}

.ac-hint {
  font-size: 13px;
  color: var(--c-text-3);
  text-align: center;
}

.ac-link {
  padding: 0;
  border: 0;
  background: none;
  color: var(--c-accent-dark);
  font-size: inherit;
  font-weight: 600;
  cursor: pointer;
}

.ac-link:hover {
  text-decoration: underline;
}

.ac-note {
  margin-top: 18px;
  padding-top: 16px;
  border-top: 1px solid var(--c-border);
  font-size: 12.5px;
  color: var(--c-text-3);
  line-height: 1.65;
}

.ac-alert {
  padding: 10px 14px;
  border-radius: var(--radius-sm);
  background: rgba(217, 83, 79, 0.08);
  color: var(--c-danger-text);
  font-size: 13px;
  line-height: 1.5;
}

.ac-alert.is-ok {
  background: var(--c-accent-soft);
  color: var(--c-accent-dark);
}

/* ---------------- 已登录外壳 ---------------- */

.ac-app {
  display: grid;
  grid-template-columns: 236px minmax(0, 1fr);
  gap: 24px;
  align-items: start;
}

.ac-side {
  position: sticky;
  top: 88px;
  padding: 18px;
  display: grid;
  gap: 16px;
}

.ac-user {
  display: flex;
  gap: 12px;
  align-items: center;
  padding-bottom: 14px;
  border-bottom: 1px solid var(--c-border);
  min-width: 0;
}

.ac-avatar {
  flex: none;
  width: 40px;
  height: 40px;
  display: grid;
  place-items: center;
  border-radius: 50%;
  background: var(--c-accent-soft);
  color: var(--c-accent-dark);
  font-weight: 700;
  font-size: 15px;
}

.ac-user strong,
.ac-user span {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ac-nav {
  display: grid;
  gap: 4px;
}

.ac-nav-link {
  padding: 10px 12px;
  border-radius: var(--radius-sm);
  color: var(--c-text-2, #4a5252);
  font-size: 14px;
  font-weight: 500;
  transition: background var(--dur) var(--ease), color var(--dur) var(--ease);
}

.ac-nav-link:hover {
  background: var(--c-bg-gray);
  color: var(--c-text);
}

.ac-nav-link.is-active {
  background: var(--c-accent-soft);
  color: var(--c-accent-dark);
  font-weight: 600;
}

.ac-logout {
  margin-top: 4px;
}

.ac-main {
  min-width: 0;
  display: grid;
  gap: 18px;
}

.ac-toast {
  padding: 12px 16px;
  border-radius: var(--radius-md);
  background: var(--c-accent-soft);
  color: var(--c-accent-dark);
  font-size: 13.5px;
}

.ac-panel {
  display: grid;
  gap: 18px;
  min-width: 0;
}

.ac-panel-head {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  align-items: center;
  justify-content: space-between;
}

.ac-panel-title {
  font-size: clamp(20px, 2.2vw, 24px);
  outline: none;
}

.ac-block {
  padding: 22px;
  min-width: 0;
}

.ac-block-head {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 14px;
}

.ac-block-head h3 {
  font-size: 16px;
}

/* 工单详情头：解决按钮与收起 */
.ac-detail-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
}

.ac-confirm {
  margin-bottom: 12px;
  padding: 12px 14px;
  border: 1px solid rgba(183, 121, 31, 0.28);
  border-radius: var(--radius-md);
  background: rgba(183, 121, 31, 0.07);
}

.ac-confirm p {
  margin-bottom: 10px;
  font-size: 13.5px;
  line-height: 1.6;
}

.ac-confirm-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

/* ---------------- 概览 ---------------- */

.ac-stats {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 14px;
}

.ac-stat {
  padding: 18px;
  display: grid;
  gap: 6px;
}

.ac-stat-num {
  font-size: clamp(24px, 3vw, 30px);
  font-weight: 700;
  line-height: 1.1;
  color: var(--c-accent-dark);
}

.ac-stat.is-warn .ac-stat-num {
  color: #b7791f;
}

.ac-stat-label {
  font-size: 13px;
  color: var(--c-text-3);
}

.ac-list {
  display: grid;
  gap: 10px;
}

.ac-row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px 16px;
  align-items: center;
  justify-content: space-between;
  padding: 12px 14px;
  border: 1px solid var(--c-border);
  border-radius: var(--radius-md);
  background: #fff;
}

.ac-row-main {
  display: grid;
  gap: 2px;
  min-width: 0;
}

.ac-row-main strong {
  font-size: 14px;
  overflow-wrap: anywhere;
}

.ac-row-main span {
  font-size: 12.5px;
  color: var(--c-text-3);
  overflow-wrap: anywhere;
}

/* ---------------- 状态徽标 ---------------- */

.ac-badge {
  display: inline-flex;
  align-items: center;
  padding: 4px 10px;
  border-radius: var(--radius-pill);
  background: var(--c-bg-gray);
  color: var(--c-text-2, #4a5252);
  font-size: 12px;
  font-weight: 600;
  white-space: nowrap;
}

.ac-badge.is-ok {
  background: var(--c-accent-soft);
  color: var(--c-accent-dark);
}

.ac-badge.is-warn {
  background: rgba(183, 121, 31, 0.12);
  color: #8a5a12;
}

.ac-badge.is-off {
  background: rgba(217, 83, 79, 0.1);
  color: var(--c-danger-text);
}

/* ---------------- 订单表 / 筛选 / 分页 ---------------- */

.ac-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.ac-chip {
  padding: 7px 14px;
  border: 1px solid var(--c-border);
  border-radius: var(--radius-pill);
  background: #fff;
  color: var(--c-text-3);
  font-size: 13px;
  cursor: pointer;
  transition: all var(--dur) var(--ease);
}

.ac-chip:hover {
  border-color: var(--c-accent);
  color: var(--c-accent-dark);
}

.ac-chip.is-active {
  border-color: var(--c-accent);
  background: var(--c-accent-soft);
  color: var(--c-accent-dark);
  font-weight: 600;
}

.ac-table-wrap table {
  min-width: 720px;
}

.ac-table td,
.ac-table th {
  vertical-align: middle;
}

.ac-table .ac-order-no {
  font-family: "SFMono-Regular", Consolas, monospace;
  font-size: 13px;
  white-space: nowrap;
}

.ac-pager {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
}

.ac-pager button {
  min-width: 38px;
  padding: 7px 10px;
  border: 1px solid var(--c-border);
  border-radius: var(--radius-sm);
  background: #fff;
  font-size: 13px;
  cursor: pointer;
}

.ac-pager button[disabled] {
  opacity: 0.45;
  cursor: not-allowed;
}

.ac-pager button.is-active {
  border-color: var(--c-accent);
  background: var(--c-accent-soft);
  color: var(--c-accent-dark);
  font-weight: 600;
}

/* ---------------- 服务卡片 ---------------- */

.ac-service-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(240px, 1fr));
  gap: 14px;
}

.ac-service {
  padding: 18px;
  display: grid;
  gap: 10px;
  border-left: 3px solid var(--c-accent);
}

.ac-service.is-expiring {
  border-left-color: #d69e2e;
}

.ac-service.is-expired {
  border-left-color: var(--c-danger);
}

.ac-service.is-suspended {
  border-left-color: var(--c-border-dark);
}

.ac-service h3 {
  font-size: 15px;
  overflow-wrap: anywhere;
}

.ac-service-meta {
  display: grid;
  gap: 4px;
  font-size: 12.5px;
  color: var(--c-text-3);
}

.ac-service-foot {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  align-items: center;
  justify-content: space-between;
}

.ac-renew {
  font-size: 12px;
  color: #8a5a12;
  font-weight: 600;
}

/* ---------------- 工单 ---------------- */

.ac-ticket-form {
  display: grid;
  gap: 14px;
}

.ac-ticket-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1.15fr);
  gap: 18px;
  align-items: start;
}

.ac-list .ac-row.is-active {
  border-color: var(--c-accent);
  box-shadow: 0 0 0 3px var(--c-accent-soft);
}

.ac-unread {
  display: inline-block;
  margin-left: 6px;
  padding: 1px 7px;
  border-radius: var(--radius-pill);
  background: var(--c-accent-strong);
  color: #fff;
  font-size: 11px;
  font-weight: 700;
}

.ac-thread {
  display: grid;
  gap: 12px;
  max-height: 420px;
  overflow-y: auto;
  padding-right: 4px;
}

.ac-msg {
  padding: 12px 14px;
  border-radius: var(--radius-md);
  background: var(--c-bg-gray);
  font-size: 13.5px;
  line-height: 1.65;
  overflow-wrap: anywhere;
}

.ac-msg.is-admin {
  background: var(--c-accent-soft);
}

.ac-msg-head {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  justify-content: space-between;
  margin-bottom: 6px;
  font-size: 12px;
  color: var(--c-text-3);
}

.ac-msg-body br {
  content: "";
  display: block;
  margin-bottom: 2px;
}

/* 工单附件：紧凑列表，长文件名换行不撑破栏宽 */
.ac-attach-box {
  display: grid;
  gap: 4px;
  margin-top: 8px;
  padding-top: 8px;
  border-top: 1px dashed var(--c-border);
}

.ac-attach-title {
  font-size: 12px;
  color: var(--c-text-3);
}

.ac-attach {
  font-size: 13px;
  color: var(--c-accent-dark);
  text-decoration: underline;
  overflow-wrap: anywhere;
}

.ac-attach:hover,
.ac-attach:focus-visible {
  text-decoration: none;
}

.ac-reply {
  display: grid;
  gap: 10px;
  margin-top: 16px;
  padding-top: 16px;
  border-top: 1px solid var(--c-border);
}

/* ---------------- 表单动作 ---------------- */

.ac-form-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

/* ---------------- 空态 / 加载态 / 错误态 ---------------- */

.ac-empty,
.ac-loading {
  padding: 28px 16px;
  text-align: center;
  color: var(--c-text-3);
  font-size: 13.5px;
  line-height: 1.7;
}

.ac-loading::after {
  content: "";
  display: inline-block;
  width: 14px;
  height: 14px;
  margin-left: 8px;
  vertical-align: -2px;
  border: 2px solid var(--c-border);
  border-top-color: var(--c-accent);
  border-radius: 50%;
  animation: ac-spin 0.8s linear infinite;
}

@keyframes ac-spin {
  to { transform: rotate(360deg); }
}

.ac-empty .btn {
  margin-top: 10px;
}

.ac-error-state {
  max-width: 560px;
  margin: 0 auto;
  text-align: center;
  display: grid;
  gap: 10px;
  justify-items: center;
}

/* ---------------- 响应式 ---------------- */

@media (max-width: 1024px) {
  .ac-app {
    grid-template-columns: 1fr;
  }

  .ac-side {
    position: static;
  }

  .ac-nav {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .ac-stats {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .ac-ticket-layout {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 640px) {
  .ac-layout {
    padding-top: 28px;
    padding-bottom: 48px;
  }

  .ac-auth-card,
  .ac-block {
    padding: 18px;
  }

  .ac-nav {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .ac-stats {
    grid-template-columns: 1fr;
  }

  .ac-table-wrap table {
    min-width: 640px;
  }
}

@media (max-width: 400px) {
  .ac-panel-head {
    align-items: flex-start;
  }

  .ac-chips {
    gap: 6px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .ac-loading::after {
    animation: none;
  }
}

/* ===== 订单详情与账单（U12/U13） ===== */
.ac-order-ops { white-space: nowrap; }
.ac-order-detail td { background: var(--c-bg-gray); padding: 14px 16px; }
.ac-detail-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px 18px; }
.ac-detail-item { display: flex; flex-direction: column; gap: 4px; min-width: 0; }
.ac-detail-label { font-size: 12px; color: var(--c-text-3); }
.ac-detail-value { font-size: 14px; color: var(--c-text); word-break: break-word; }
.ac-detail-actions { display: flex; flex-wrap: wrap; align-items: center; gap: 12px; margin-top: 14px; }
.ac-detail-msg { margin: 10px 0 0; font-size: 13px; color: var(--c-accent-dark); }
.ac-bills-note { margin: 0 0 14px; font-size: 13px; color: var(--c-text-3); line-height: 1.7; }
@media (max-width: 860px) { .ac-detail-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
@media (max-width: 480px) { .ac-detail-grid { grid-template-columns: 1fr; } }
@media print { .site-header, .site-footer, .ac-side, .ac-hero, .ac-nav, .ac-pager, .ac-chips, #ac-bills-print, .ac-toast { display: none !important; } .ac-layout { display: block; } .ac-panel[data-panel=bills] { display: block !important; } body { background: #fff; } }

/* ===== 工单自助排查（U14） ===== */
.ac-selfcheck {
  border: 1px solid rgba(40, 184, 148, 0.22);
  background: #f4fbf8;
  border-radius: 10px;
  padding: 12px 14px;
}
.ac-selfcheck-title { margin: 0 0 6px; font-size: 13px; font-weight: 700; color: var(--c-text); }
.ac-selfcheck-list { margin: 0 0 8px; padding-left: 18px; color: var(--c-text-2); font-size: 13px; line-height: 1.7; }
.ac-selfcheck-list li + li { margin-top: 2px; }
.ac-selfcheck-links { margin: 0; font-size: 12px; color: var(--c-text-3); }
.ac-selfcheck-links a { color: var(--c-accent-dark); text-decoration: underline; text-underline-offset: 2px; }
.ac-selfcheck-links a:hover { color: var(--c-text); }
@media (max-width: 560px) {
  .ac-selfcheck { padding: 10px 12px; }
  .ac-selfcheck-list { font-size: 12.5px; }
}

/* ===== 到期日历（U18） ===== */
.ac-cal { padding: 14px; margin-bottom: 16px; }
.ac-cal-head { display: flex; align-items: center; gap: 8px; margin-bottom: 10px; }
#ac-cal-title { flex: 1 1 auto; text-align: center; font-size: 15px; color: var(--c-text); }
.ac-cal-nav, .ac-cal-today { border: 1px solid var(--c-border); background: #fff; color: var(--c-text-2); border-radius: 6px; padding: 4px 10px; font-size: 13px; cursor: pointer; }
.ac-cal-nav { padding: 2px 10px; font-size: 16px; line-height: 1.4; }
.ac-cal-nav:hover, .ac-cal-today:hover { border-color: var(--c-accent); color: var(--c-accent-dark); }
.ac-cal-week, .ac-cal-grid { display: grid; grid-template-columns: repeat(7, minmax(0, 1fr)); gap: 6px; }
.ac-cal-week span { text-align: center; font-size: 12px; color: var(--c-text-3); padding: 2px 0; }
.ac-cal-day { min-height: 74px; border: 1px solid var(--c-border); border-radius: 8px; padding: 4px 5px; display: flex; flex-direction: column; gap: 3px; background: #fff; overflow: hidden; }
.ac-cal-day.is-muted { background: #fafbfc; }
.ac-cal-day.is-today { border-color: var(--c-accent); box-shadow: inset 0 0 0 1px var(--c-accent); }
.ac-cal-date { font-size: 11px; color: var(--c-text-3); }
.ac-cal-event { display: block; width: 100%; border: 0; border-radius: 5px; padding: 2px 5px; font-size: 11px; line-height: 1.4; text-align: left; background: var(--c-accent-soft); color: var(--c-accent-dark); cursor: pointer; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; font-family: inherit; }
button.ac-cal-event:hover { filter: brightness(0.96); }
.ac-cal-event.is-expiring { background: #fff4e5; color: #a35a00; }
.ac-cal-event.is-expired { background: #f3f4f6; color: #646d76; }
.ac-cal-more { font-size: 11px; color: var(--c-text-3); }
.ac-cal-legend { margin: 10px 0 0; font-size: 12px; color: var(--c-text-3); display: flex; align-items: center; gap: 4px; flex-wrap: wrap; }
.ac-dot { width: 8px; height: 8px; border-radius: 50%; display: inline-block; margin-left: 6px; }
.ac-dot.is-expiring { background: #f0a020; }
.ac-dot.is-expired { background: #9aa3ad; }
@media (max-width: 560px) {
  .ac-cal { padding: 10px; }
  .ac-cal-day { min-height: 58px; padding: 3px; }
  .ac-cal-event { font-size: 10px; }
  #ac-cal-title { font-size: 14px; }
}

/* --- 消息中心 / 资料完整度（R2-12） --- */
.ac-nav-count{margin-left:6px;display:inline-block;min-width:18px;padding:0 5px;border-radius:9px;background:var(--c-accent-strong);color:#fff;font-size:11px;line-height:18px;text-align:center;vertical-align:middle}
.ac-progress{height:8px;border-radius:4px;background:#e9eef2;overflow:hidden;margin:10px 0 6px}
.ac-progress>span{display:block;height:100%;width:0;background:var(--c-accent-strong);transition:width .3s ease}
.ac-progress.is-complete>span{background:#2f9e6f}
.ac-notice{display:flex;flex-direction:column;gap:6px}
.ac-notice.is-read{opacity:.62}
.ac-notice-head{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.ac-notice-body{margin:0;color:var(--c-text-2);line-height:1.65}
.ac-notice-foot{display:flex;align-items:center;gap:10px;flex-wrap:wrap}